MAKE A MATERIAL REQUEST
Patron feedback is very important to building a vibrant, well-loved library collection, and we appreciate you taking the time to share your requests.
If we don't have what you're looking for, we can try to order it in for you - either through our Inter Library Loan Services or by ordering it for our collection. Staff review your title recommendations regularly, and try to fill as many as possible by ordering items.
If we don't have what you're looking for, we can try to order it in for you - either through our Inter Library Loan Services or by ordering it for our collection. Staff review your title recommendations regularly, and try to fill as many as possible by ordering items.
PLEASE NOTE: Only card holding patrons can make requests. We are unable to guarantee all requests will be fulfilled. It may take 4-6 weeks after a request is made to get the item in.
There are a few common reasons we may not be able to purchase a specific title for our collections.
There are a few common reasons we may not be able to purchase a specific title for our collections.
- THE TITLE IS OUT OF PRINT - We are unable to add used items to the collection, so we cannot purchase books and DVDs that are out of print. Even if online sellers show a title as available, that does not necessarily mean the book is still in print.
- THE TITLE IS NOT AVAILABLE IN FORMAT YOU'VE REQUESTED - Titles on streaming services that may not be released on DVD at all, or for a long period after their debut online. Some titles are only available as an ebook. Some titles are only available in print format. This is the case for many older titles.
- THE TITLE IS NOT AVAILABLE YET - The Library generally orders new releases no more than 1 month before they are scheduled to be published. We will make a note of any requests made further out, but you won't see the order in the catalog until closer to release day.
- THE TITLE CANNOT BE PURCHASED BY LIBRARIES - An increasing number of popular new titles are not offered for sale to libraries. This includes many Audible originals, any Amazon Publishing title in ebook (though we can and do buy those in print), and many self-published titles. Note that for technical and legal reasons, libraries must purchase library-specific ebook and e-audio licenses, and these can only come from library vendors.
- THE TITLE IS NOT AVAILABLE IN A FORMAT THAT WORKS WITH U.S. DEVICES - This is primarily a challenge with DVDs, as we can only purchase DVDs in the Region 1 format. DVDs that are only available in other Region formats cannot be added to the collection.
- THE TITLE MAY NOT MEET OUR COLLECTION DEVELOPEMENT POLICY - Read our Policy HERE.
Ready to make a request? Follow these step-by-step instructions!
Step 1: Log Into Your Apollo Account
Click HERE to access the Catalog, then sign in using the Log In box on the upper right corner. Enter your library card number (beneath the barcode on the back of your library card) and type in your phone number or password. (By default, all patron log ins are set with the t10-digit phone number).
Step 2: Make Your Request
Click the MY ACCOUNT button in the upper right corner, then click the RESERVES/REQUESTS tap.
Scroll down to the "Is the library missing something?" headline, then click the Let Us Know link. A form will drop down. Fill it out, and hit SEND REQUEST to submit your request!
